http://blog.microsecommerce.com/index.php/uncategorized/managing-expectations-for-social-media-response-times/ Tue, 14 May 2013 21:34:12 +0000 hourly 1 http://wordpress.org/?v=3.4.2 http://blog.microsecommerce.com/index.php/uncategorized/managing-expectations-for-social-media-response-times/comment-page-1/#comment-41594 Bryon Norris Tue, 31 Jul 2012 14:05:29 +0000 http://blog.microsecommerce.com/?p=5994#comment-41594 You’ve been monitoring your Facebook wall and Twitter pages, responding to customer inquiries. But what are the next steps you should take to stay abreast of the latest trends in social service? You’ve been monitoring your Facebook wall and Twitter pages, responding to customer inquiries. But what are the next steps you should take to stay abreast of the latest trends in social service?

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